Accessibility Statement

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1. Introduction

At ICE Innovations Inc. ("ICE," "we," "our," or "us"), we are committed to making our services accessible to everyone, including individuals with disabilities. We strive to ensure that our website, mobile application, and all associated digital services (collectively, the "Services") provide a seamless and inclusive experience for all users. This Accessibility Statement outlines the steps we are taking to improve the accessibility of our Services and our ongoing commitment to achieving and maintaining accessibility standards.

2. Our Commitment

We believe that everyone, regardless of ability, should have full access to our Services. To that end, we are actively working towards:

• Ensuring that our Services meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as recommended by the World Wide Web Consortium (W3C).
• Incorporating accessibility into our design and development processes to ensure that our Services are usable by the widest possible audience.
• Regularly testing and auditing our Services to identify and address accessibility issues.
• Training our staff on accessibility best practices to maintain a high standard of accessibility across all aspects of our Services.

3. Accessibility Features

3.1 Accessible Design: Our Services are designed with accessibility in mind, including:

• Text Alternatives: We provide text alternatives for non-text content, such as images, icons, and multimedia, to ensure that users relying on screen readers or other assistive technologies can access all information.
• Keyboard Navigation: Our Services are fully navigable using a keyboard, allowing users who cannot use a mouse to access all features and content.
• Readable Text: We use clear, legible fonts and sufficient color contrast to ensure that text is easily readable for all users, including those with visual impairments.
• Responsive Design: Our website and mobile application are optimized for various screen sizes and devices, ensuring a consistent and accessible experience across platforms.

3.2 Assistive Technology Compatibility: We work to ensure that our Services are compatible with the latest versions of popular assistive technologies, including screen readers, screen magnifiers, and voice recognition software.

3.3 User Interface (UI) Adjustments: We provide options for users to customize their experience, such as adjusting font size, contrast settings, and other UI elements to meet their individual needs.

4. Ongoing Efforts

Accessibility is an ongoing process, and we are committed to continuous improvement. Our efforts include:

• Regular Accessibility Audits: We conduct regular audits of our Services to identify and resolve accessibility issues. These audits are conducted both internally and by third-party accessibility experts.
• User Feedback: We encourage feedback from users regarding their experience with our Services. We use this feedback to make necessary improvements and enhance our accessibility features.
• Accessibility Updates: We regularly update our Services to incorporate new accessibility features and enhancements based on the latest accessibility standards and user feedback.

5. Third-Party Content and Integrations

While we strive to ensure that all content and features within our Services are accessible, there may be instances where third-party content, tools, or integrations do not fully meet our accessibility standards. In such cases, we will work with these third parties to address any accessibility concerns and provide alternatives where possible.

6. Contact Us for Accessibility Support

If you encounter any accessibility barriers while using our Services or have any suggestions on how we can improve accessibility, please contact us. We are committed to addressing your concerns and making our Services as accessible as possible.

Contact Information:

ICE Innovations Inc.
Attn: Accessibility Team
5000 CentreGreen Way, Suite 500, Cary, North Carolina 27513

Accessibility@iceride.io

We are dedicated to responding to accessibility inquiries promptly and ensuring that all users have equal access to our Services.

7. Continuous Improvement

Our commitment to accessibility is ongoing, and we will continue to refine and improve our Services to better serve all users. We appreciate your support and patience as we work towards our goal of creating an inclusive digital experience.

8. Changes to This Accessibility Statement

We may update this Accessibility Statement periodically to reflect improvements or changes in our accessibility practices. We will notify users of significant changes by posting an updated statement on our website and mobile application.