California Consumer Privacy Act (CCPA) Compliance

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Introduction

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal data. ICE Ride & Rental is committed to ensuring full compliance with CCPA regulations and offering our California users transparency and control over their data. This section outlines your rights under CCPA and how you can exercise them while using ICE’s services.

Your Rights Under the CCPA

As a resident of California, you have the following rights under the CCPA:

1. Right to Know: You have the right to know what personal information we collect, use, share, and sell, as well as the purpose of that data collection.
2. Right to Access: You may request to see the specific personal information we hold about you.
3. Right to Deletion: You can request that ICE delete any of your personal data that we have collected (subject to certain exceptions outlined by the law, such as for security, compliance, or legal purposes).
4. Right to Opt-Out: If ICE sells any personal data to third parties (we do not), you have the right to opt-out of this sale.
5. Right to Non-Discrimination: You will not be discriminated against for exercising any of your privacy rights, including denial of services, or variations in price or quality.

How to Exercise Your CCPA Rights

California residents can exercise their rights by submitting a verified consumer request:

1. Submitting a Request: To request access to, deletion of, or information about your personal data, please contact us via:
   • Email: ccpa@iceride.io
   • Phone: 1-800-ICE-DATA (423-3282)
   • Web Form: Complete the [CCPA Request Form] available on the ICE website.

1. Verification Process: To ensure the protection of your data, we will verify your identity before processing your request. This verification may require you to provide additional information, such as confirming certain account details or answering security questions.
2. Designating an Authorized Agent: If you wish to designate an authorized agent to make a request on your behalf, you must provide the agent with written permission. The agent may need to verify their own identity and authorization to act on your behalf.

What Personal Information We Collect

ICE collects the following categories of personal information:

• Identifiers: Name, email address, phone number, vehicle details, etc.
• Commercial Information: Records of your transactions, services booked, and payment details.
• Location Data: GPS tracking to ensure ride accuracy and safety.
• Internet Activity: Interactions with our website and app, including browsing history and search preferences.

How We Use Your Information

ICE uses personal information to:

• Provide and improve our ride-hailing and rental services.
• Ensure compliance with safety and insurance protocols.
• Personalize user experiences and offer targeted promotions.
• Fulfill legal obligations, including data retention and security requirements.

ICE does not sell your personal information to third parties. If this policy changes in the future, we will provide you with advance notice and the option to opt-out.

Data Retention Policy

ICE retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Personal data will be securely deleted when it is no longer needed.

Children's Privacy

ICE does not knowingly collect personal information from children under the age of 16 without parental consent. If we discover that we have inadvertently collected information from a child without consent, we will promptly delete it.

Changes to Our CCPA Compliance Policy

ICE may revise this CCPA Compliance Policy from time to time. Any significant changes will be communicated through our website or via email. Please review this policy regularly for any updates.

Contact Information

If you have any questions or concerns about this policy or your rights under the CCPA, you may contact us at:

• Email: ccpa@iceride.io