Privacy
Cookie Policy
This policy covers cookies and similar technologies on oakrides.com and iceinnovations.ai, and the device identifiers used in the Oak Ride, Oak Driver and Oak Drop apps. It is part of our Privacy Policy.
What we use on the website
| Type | Purpose | Examples | Your choice |
|---|---|---|---|
| Essential | Make the site work: keep you signed in, remember your cookie choice, protect forms from abuse | Session cookie, consent cookie | Always on |
| Analytics | Understand which pages are visited and where the site is slow | Privacy focused analytics with IP anonymization | Decline in the banner |
| Advertising | Measure our own campaigns on Meta and Google and show our ads to people who visited | Meta Pixel, Google Ads tag | Off until you accept |
We do not use advertising cookies from any company whose ads are not ours. Analytics and advertising cookies are set only after you make a choice in the banner, and you can change that choice any time using the Cookie settings link in the footer. We honor the Global Privacy Control signal and treat it as a decline.
What we use in the apps
Mobile apps do not use cookies. They use a device identifier and the push notification token to run the app, report crashes, and measure which features are used. On iOS we ask App Tracking Transparency permission before using any identifier for advertising measurement, and we respect your answer. On Android you can reset or delete your advertising ID in system settings. Turning these off does not affect how the app works.
Third parties
Google Maps loads on pages and in the apps that show a map and may set its own cookies under Google's policy. Stripe sets cookies on payment screens to prevent fraud. Zendesk sets a cookie when you use support chat. These are essential to the feature you are using.
How to manage cookies in your browser
Every browser lets you block or delete cookies in its settings. Blocking essential cookies will break sign in. Instructions for Chrome, Safari, Firefox and Edge are in each browser's help pages.
Questions: privacy@oakrides.com.